Last Updated: March 1, 2022
This is the Privacy and Cookie Policy (Privacy Policy) for FreeWheel Media, Inc. and (except where they have published their own separate privacy policy) its affiliates and their own subsidiaries (together, FreeWheel, Group, we, us or our). We are committed to protecting your privacy and ensuring that your personal information is protected.
This Privacy Policy applies to personal data collected about you by us via the Sites and our Services. Unless otherwise provided in this Policy, this Policy does not cover our offline data practices.
For the purposes of European data protection law, the data controller of the Sites is FreeWheel Media Inc. A data controller is responsible for determining why your data is collected and how it is processed. Our address is 12th Floor, 1407 Broadway, New York, NY 10018. AudienceXpress is part of a larger group of companies so by “group” we mean FreeWheel Media, Inc., its affiliates and their own subsidiary undertakings, unless those companies have published a separate privacy policy.
Collecting your personal data helps us to better understand what you need from us. When you provide your personal data and related information about your interests, we can learn more about what types of products and services you might be most interested in so that we can present the right information to you and improve your experience of our Sites.
When you express interest in purchasing our services, we also use personal data that we collect about you to take necessary steps at your request prior to enter into and perform a contract with you for our Services.
We use “cookies” which are files or pieces of information that may be stored on your computer (or other internet enabled devices, such as a smartphone or tablet) when you visit our Sites. We use cookies to make our Sites easier to use and to better tailor the Sites and our products to your interests and needs.
You may choose not to accept cookies or may disable them on your browser but parts of our site may not work properly without them.
We use an opt-in standard for sending you marketing communications.
If you access the Sites via a third party website, we encourage you to read their individual privacy policies and any terms and conditions to understand how they apply to any data you might permit them to share with us.
We will keep the data we hold about you for as long as we believe is necessary to provide you the information you requested or as reasonably useful for commercial purposes, unless you tell us you would like us to stop holding your data. We retain IP addresses that we have collected on behalf of our customers for a maximum of 18 months from the date of our receipt.
In connection with our Sites, we use the services of third parties (i.e., technology consultants, CRM vendors, etc.) who will sometimes, in the course of providing services to us, be given access to the information you have provided to us. Any such third parties are not authorised by us to use your personal data in any other way and will be required by us to implement measures to protect your personal data. Please note that we may need to disclose your personal data if we are required to do so by law including to meet national security or law enforcement requirements.
We sometimes offer you the option to post content to a blog, message board, or chat room. In the course of doing so, you may provide personal data. You should be aware that any visitor may view your postings on a blog, on a message board, or in a chat room.
Our primary data centres are located in Europe, Singapore, China and the USA. These data centres are used to store data that we receive from end-users. We comply with all applicable laws to protect the security of data during international transfer.
We take reasonable precautions to keep your personal data secure and where we share your data with third parties we require them to do the same.
This Policy is effective as of the date set out above. We encourage you to check this Policy from time to time. If we change this Privacy Policy, we will notify you by posting the updated version of the privacy policy here. If, however, we intend to use personal data in a manner different from that stated at the time of collection we will notify visitors by posting a notice on our Sites for thirty (30) days in advance of such use and we will give you the opportunity to opt out.
We process data based on your consent, where necessary, our legitimate interest in operating our sites and offering our services, or on the basis that your personal data is required for us to provide the Services to you under the relevant contract between us. This involves several specific purposes as outlined in Section 2, “How We Use Your Information.”
Please note that you always have the right to request that we:
If you would like us to change how we deal with your personal data, you can send us an email at legalnotices@freewheel.tv.
California law provides residents of California with specific rights related to their personal information. For more information about your California privacy rights, please see the section below titled “Important Information for United States Residents in California.”
When we collect tracking information on our web sites, we do not respond to Users’ Do Not Track settings in browsers. You may choose to decline cookies in your browser settings on a desktop computer, or by declining tracking on a mobile device.
This Site is not intended for, nor does it seek to receive information from, children under the age of 13.
We are an application services provider and host a software application that our customers access online. Although end users have a right to access their personal data collected by our customers, we have no direct business relationship with the end users of our customers. Please direct your requests to our customers.